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Frequently Asked Questions
Thank you for your interest in our products! Currently, we are unable to ship our luxury outdoor products internationally. We only offer domestic shipping within the United States. We apologize for any inconvenience and are working to expand our shipping options in the future. Please feel free to contact us if you have any further questions.
Delivery times vary depending on the product and location. For most items, delivery typically takes between 4 to 6 weeks. Our customer support team can provide you with a more precise delivery estimate once your order is processed. Delivery details will be provided in your confirmation email.
We recommend consulting with a professional installer or contractor to assess your outdoor space and ensure it meets the requirements for installation. You can also reach out to our customer support team for advice on sizing and installation recommendations.
You can contact us through our contact page! We will be happy to assist you.