Warranty
The Outdoor Plus Warranty
The Outdoor Plus (TOP) warranties its fire pits against manufacturing defects that prevent safe and correct function. Coverage includes:
Electronics, Gas Valves, & Pilot Assembly:
Commercial – 6 Months
Residential – 1 Year
Burner Ring & Burner Bars:
Lifetime Warranty
Stainless Steel & Aluminum Pans:
Commercial – 1 Year
Residential – 5 Years
View the full warranty document: Click here
California Prop 65 Warning
⚠️ WARNING: This product can expose you to chemicals including Lead, Lead Compounds, and Carbon Monoxide, which are known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information visit: www.P65Warnings.ca.gov
⚠️ ADVERTENCIA: Este producto puede exponerlo a productos químicos como el plomo, los compuestos de plomo y el monóxido de carbono, sabidos por el estado de California como causa de cáncer, defectos de nacimiento u otros daños reproductivos.
Para obtener más información: www.P65Warnings.ca.gov
FAQ
How long does shipping take?
Shipping times vary by product. Most items ship within 2–7 business days. Custom and made-to-order pieces may take longer. Tracking details will be provided once your order ships. See our shipping policy for details.
Do you offer returns or exchanges?
Yes, we offer returns on most items within 30 days of delivery. Products must be unused and in original packaging. See our full return policy for details.
Is professional installation required?
For larger or more technical items, we recommend professional installation to ensure safety and warranty coverage. Always follow the included installation instructions.
Where are your products made?
LuxYards proudly curates high-end outdoor products from trusted North American and European manufacturers, known for quality and craftsmanship.
How do I track my order?
Once your item ships, you’ll receive a tracking link via email. You can also contact us anytime if you need updates or help with delivery.